Introduction to Emotional Intelligence
Emotional intelligence (El) has become a topic of broad and growing interest around the world and deals with the ways in which we perceive, identify, understand and manage emotions. It is an aspect of individual difference that can affect a number of important outcomes throughout a person's life.
Emotional intelligence is defined as the ability to recognize and manage emotions, both in ourselves and in others. Many people believe that emotional intelligence is as important as IQ as an indicator of success in life and in the workplace.
The four domains of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) can help a leader deal with any crisis with lower levels of stress, less emotional reactivity and fewer unintended consequences.
Gardner's theory of multiple intelligences advocates emotional intelligence as an evolutionary mechanism.
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